Customer Relations at NDL

The NDL Customer Relations (CR) team exists to help customers get the most from your NDL investment. Because usage of NDL products is not limited by users or the numbers of transactions processed, the more you use the tools the greater your return. An investment in mutual success.
 
Each NDL customer has unlimited access to the Customer Relations team. We are always happy to help you, whether this is to discuss technical support, organise training or to share ideas for new projects. We strive to build a close relationship with you all; getting to know you, your stories, your successes and your objectives going forward. We aim to be on hand to help and encourage you on your journey. We are with you from the seeds of an idea through the growth of the project to the sucessful implementation. We have a wide range of resources at our disposal to ensure a smooth delivery, with the backing of the whole NDL team. We are dedicated to helping our customers succeed.
 
Typical resources and customer entitlements available through the Customer Relations department:


  • Training Entitlements   -   To make sure your staff are always kept up to date
  • Consultancy Days   -   To help your team deliver your project
  • Workshops and Business Tools   -   To assist with envisaging, justifying and planning projects
  • Customer Connections   -   Connect, collaborate and share with similar organisations to minimise effort and maximise outcomes


 

 
 
 


Customer Relations, and NDL as a whole, is all about helping customers get the best possible outcome from your investment.Your success, is our success, we will be with you every step of the way to achieve this!
 
At NDL, we listen, act and deliver on our promises - The team would not have it any other way.