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Staff culture is still the most common reason for mobile working projects failing in the Public Sector!

13 March 2017

In a recent survey of over 200 respondents from Local Government, NHS and Housing, we explored people’s thoughts and experiences with regard to mobile working. The survey focused on the technology being used from devices and networks to the Line of Business apps and the benefits and challenges presented by the introduction of mobile working. It seems that there is a consensus that mobile is both more secure and more efficient than paper and organisations are rapidly expanding their Line of Business apps; 64% of respondents in Local Government claim to have specific business apps up and running.

However, respondents also told us that the most common reason for a mobile project to fail is related to culture, from both staff and management alike. At a time when mobile devices are ubiquitous and used by all age groups, this is extraordinary and must illustrate entrenched attitudes or failed communication around the potential advantages for staff.

The case for mobile working has been proven; it is the people who are the biggest barriers. However, in the face of the evidence and against a background of financial pressures surely the time has come when this has to change.

NDL supplies easy-to-use software toolkits to integrate disparate back-office systems and to develop offline, cross-platform mobile business applications. By radically simplifying these two key areas, NDL has given over 200 UK public sector organisations across local government and the NHS the ability to integrate and mobilise their systems. This has resulted in significant savings of both time and money, changing the way frontline services are being delivered. With a pedigree stretching over 30 years, NDL is a profitable UK company priding itself on both technical innovation and high standards of customer care.

To request the full report visit www.ndl.co.uk or email info@ndl.co.uk