How Manchester Mental Health and Social Care NHS Trust is improving patient care through mobile working - Watch Fiona Donnelly, Consultant with the Home Treatment Team at Manchester Mental Health and Social Care Trust, passionately discussing the benefits of MX for her colleagues and patients in and around Manchester. She is joined by Peter Horgan, Associate Director, Informatics and Development - a partisan for digital transformation in the NHS, talking about the implementation of a mobile version of their PAS. A scalable solution that offers better patient care, modern security standards and empowers staff to access key information in an instant.
Norwich City Council originally selected NDL's universal integration toolkit, awi SX, back in 2012 to help create a consistent set of data for each citizen across many different systems. They then streamlined the process for reporting deaths as a part of the Government's 'Tell Us Once' scheme. This integration project has saved the Council significant time and money and also enhanced customer service at a highly sensitive time in citizens' lives. We interviewed Paul Gooch, of LGSS, who implemented the integration for Norwich City Council. Tina Pocklington, Head of Customer Services, also explains how this has made a huge difference to the service that the council offer, the quality of their data and the efficiency of her team.