Newcastle City Council

Newcastle City Council identified that social workers’ time was being wasted carrying out repetitive duplicate data entry. It therefore used awiSX, NDL’s integration server technology, to integrate two back-office systems, which has automated this transfer of data. As a result, it has saved 375 working days a year which equates to a saving over three years of approximately £230,000. It is now using the awi suite across a range of integration projects, eliminating wasteful data entry and automating laborious processes.

Newcastle City Council

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